Introduction

Welcome to Biryani Waala. By accessing our website and placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Ordering and Payment

  • Online Orders: All orders must be placed through our website. Payment can be made via credit/debit card or other available online payment methods.
  • Order Confirmation: Once your order is placed, you will receive a confirmation email. Please check your order details carefully.
  • Pricing: All prices are listed in GBP (£) and include VAT. Prices are subject to change without notice.

Delivery and Pickup

  • Delivery: We offer delivery services within specified areas in London. Delivery times are estimates and may vary.
  • Pickup: Orders can also be picked up from our location at 326 Balham High Road, Tooting, London SW17 7AA.
  • Delivery Charges: Delivery charges may apply based on your location and order size.

Cancellations and Refunds

  • Cancellations: Orders can be cancelled within 15 minutes of placing the order. After this period, cancellations may not be possible.
  • Refunds: Refunds will be processed in case of order errors or quality issues. Please contact us at [email protected] for any refund requests.

Allergies and Dietary Requirements

  • Allergy Information: Please inform us of any allergies or dietary requirements when placing your order. We will do our best to accommodate your needs.
  • Disclaimer: While we take precautions to prevent cross-contamination, we cannot guarantee that our dishes are completely free of allergens.

Privacy Policy

  • Data Collection: We collect personal information such as name, address, and payment details to process your order.
  • Data Protection: Your data is stored securely and will not be shared with third parties except as required by law.

Limitation of Liability

  • Service Availability: We strive to ensure our website is available at all times, but we do not guarantee uninterrupted access.
  • Product Quality: We ensure the highest quality of our products, but we are not liable for any adverse reactions to our food.

Changes to Terms and Conditions

  • Updates: We may update these terms and conditions from time to time. Please review them regularly.
  • Acceptance: Continued use of our website and services constitutes acceptance of any changes to these terms.

Contact Us

For any queries or concerns, please get in touch with us at:

Address: 326 Balham High Road, Tooting, London SW17 7AA
Phone Number: 0203 411 0065
Email: [email protected]